Enterprise Readiness

This section brings together the security, compliance, deployment, and support information your team needs to evaluate LlamaParse Platform.

Security and compliance

LlamaParse Platform has completed a SOC 2 Type II audit. The report and subprocessor list are available through the Trust Center. A HIPAA-compliant processing pipeline with a Business Associate Agreement (BAA) is available for Enterprise customers.

Data Processing Agreements (DPAs) and Master Service Agreements (MSAs) are available as part of enterprise contracting.

Enterprise capabilities

• No model training by default. We do not use customer data for model training. If an organization administrator explicitly opts in to our data-sharing program, we may retain and use that organization’s LlamaParse data for model training under the program’s terms. Participation is optional.
• Deployment options. Choose managed SaaS in North America or the EU, Single-Tenant SaaS, Bring Your Own Cloud (Azure, AWS, or GCP), or self-hosting.
• Identity and access. Use SSO and role-based access controls to manage access to your organization and projects.
• Enterprise support. Discuss support coverage and service-level commitments with our team. Dedicated Slack support is available for Pro and Enterprise customers.

Explore this section

• Data privacy & security — training policy, encryption, LLM-provider agreements, and security documentation.
• Compliance — SOC 2, HIPAA, and enterprise agreements.
• Deployment & data residency — managed SaaS, single-tenant, BYOC, self-hosting, and regional endpoints.
• EU data protection — EU hosting, the EU DPA, SCCs, and our Article 27 representative.
• Access & identity — SSO and role-based access control.
• Support & SLAs — support options and contractual service-level commitments.